Refund policy

**Returns**

We accept returns within 14 days of delivery. To be eligible for a return, your item must be unused and in the same condition you received it.  
To request a return, contact us at gravitabags@gmail.com with your order number.

**Refunds**

Once we receive your return, we’ll inspect it and notify you about the status of your refund. If approved, your refund will be processed back to your original payment method.

**Shipping Costs**

Customers are responsible for return shipping costs unless the product was defective or damaged upon arrival.